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NDIS record keeping

NDIS Support Log Template

Use this page to plan the information a support log should capture and how it should connect with rosters, case notes, service agreements, and claim records.

CaresLink AustraliaReviewed 1 June 2026Template guide

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A practical NDIS support log template guide for recording delivered supports, participant details, dates, support type, signatures, and related notes.

Support log basics

A support log records the support delivered to an individual participant. It should be consistent with the roster, invoice or claim information, and any related case note or progress note.

  • Participant name or identifier and date of support.
  • Amount, quantity, or hours where relevant.
  • Support type and activity details.
  • Participant, nominee, child representative, or legal guardian sign-off where required by the provider process.

Related documents

Support logs usually work best with a progress note template, case note wording guide, service agreement record, and incident or escalation form.

Related templates

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Common questions

Is a support log the same as a case note?

No. A support log tracks support delivery, while a case note can describe activities, goal links, progress, and plans for future sessions.

Disclaimer

These resources are provided for general operational documentation and educational purposes only. They do not constitute legal, clinical, medical, compliance, or professional advice. Organisations should review and adapt all documents according to their own policies, procedures, registration requirements, funding arrangements, and regulatory obligations.