29/06/2026
MND Support at Home and AT-HM Documentation Checklist
A careful operational checklist for documenting MND priority access to ongoing Support at Home, immediate AT-HM priority, follow-up, and reassessment questions.
The Department's 13 August 2026 guidance says older people with Motor Neurone Disease recorded during their aged care assessment have priority access to ongoing Support at Home funding and immediate priority under the Assistive Technology and Home Modifications (AT-HM) scheme.
The Department says these arrangements apply to people with MND who have already been approved for ongoing Support at Home or AT-HM funding, and to people approved for either pathway in future. Approval, assessment records, available funding, and the official access pathway still matter.
Who should contact which service?
If the person is unsure whether MND was recorded during their aged care assessment, the Department directs them to contact their assessment organisation.
If MND was diagnosed after the assessment and the person is waiting for funding, the Department directs them to contact My Aged Care to arrange a reassessment.
The Department lists My Aged Care on 1800 200 422 and an aged care advocate as support options.
Provider record-routing checklist
A provider record should distinguish ongoing Support at Home from AT-HM funding, capture who raised the question, note which official source was checked, record whether the question concerns an existing or future approval, and assign the assessment, care management, or participant communication follow-up owner.
Do not use a provider template to confirm a diagnosis, decide whether MND was recorded in an assessment, determine eligibility or approval, assign priority, or promise a funding date. Record the question and route it to the official assessment or My Aged Care pathway.
Frequently asked questions
Does the new guidance cover both ongoing Support at Home and AT-HM?
Yes. The Department describes priority access to ongoing Support at Home funding and immediate priority under the AT-HM scheme when MND is recorded during the aged care assessment.
Does a provider decide whether the person qualifies?
No. A provider can keep clear records and explain the published contact path, but assessment, approval, priority, and funding decisions remain with the official aged care system.
Should a provider promise when funding will arrive?
No. Record the question, current approval context, source checked, contact made, response received, and next follow-up date without promising an outcome or timeframe.
This guide is a general documentation prompt only. CaresLink does not diagnose MND, provide clinical or assessment advice, decide eligibility or priority, or promise funding timing.
Disclaimer
These resources are provided for general operational documentation and educational purposes only. They do not constitute legal, clinical, medical, compliance, or professional advice. Organisations should review and adapt all documents according to their own policies, procedures, registration requirements, funding arrangements, and regulatory obligations.