Aged Care Incident Report and Register Checklist

An aged care incident report records the details of one event. An incident register helps the provider track multiple incidents, follow-up actions, owners, due dates, review notes, and patterns over time.

A practical incident report should include date, time, location, person involved, what happened, immediate action, injuries or concerns observed, witnesses, notifications, documents completed, and follow-up required.

Example wording: 'At approximately 9:20 am, client slipped while turning near the kitchen bench. Worker followed provider first aid procedure, checked immediate wellbeing, and assisted client to sit safely. Coordinator and representative notified. Incident report completed for review.'

The incident register should then track the incident category, report completed by, follow-up owner, due date, completion date, review outcome, and whether any pattern or repeated hazard needs attention.

SIRS and other incident obligations depend on provider context and the details of the event. A template can help staff record facts, but it cannot decide whether an incident is reportable or what timeframe applies.

Use CaresLink incident templates as operational starting points only. Providers should check Aged Care Quality and Safety Commission resources, their own incident management system, escalation process, and reporting obligations.