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Official update · document review

MND: Support at Home priority access and AT-HM immediate priority

The Department says older people with MND recorded during their aged care assessment have priority access to ongoing Support at Home funding and immediate priority under the AT-HM scheme. These arrangements apply to people already approved for either funding pathway and to people approved in future; providers should document the official pathway without deciding eligibility or priority.

Source checked General operational resource only

Document and workflow checks

Turn the official change into reviewable actions

  • Record whether the enquiry concerns ongoing Support at Home, AT-HM funding, or both.
  • If the person is unsure whether MND was recorded, direct the question to their assessment organisation and record the follow-up owner.
  • If MND was diagnosed after the assessment and funding is pending, record the My Aged Care reassessment contact pathway.
  • Keep diagnosis, eligibility, approval, urgency, and funding decisions outside provider templates and CaresLink wording.

Who may need to review this

  • Support at Home providers
  • Assistive Technology and Home Modifications teams
  • Care managers
  • Assessment and intake teams
  • Family communication owners

Impact areas

  • Referral routing
  • Care management contact notes
  • Family and representative communication
  • Review or reassessment prompts
  • AT-HM funding pathway records

Team review question

Ask whether users need an ongoing Support at Home, AT-HM, reassessment, or family communication record path.

Usage boundary

CaresLink does not diagnose MND or decide assessment, eligibility, approval, priority, funding timing, or care needs.