Disability Support Incident Report Example

An incident report should record what happened, who was involved, the immediate actions taken, who was notified, and what follow-up is required. The wording should be factual, chronological, and neutral.

The NDIS Commission explains that incidents in NDIS supports and services need to be identified, assessed, recorded, managed, and resolved. Registered providers also have specific reportable incident obligations.

Example wording: 'At approximately 2:15 pm, Sam tripped while walking from the lounge room to the kitchen. Worker checked Sam's immediate wellbeing, assisted Sam to sit, and followed provider first aid procedure. No visible bleeding observed. Team leader and nominee notified at 2:30 pm. Incident form completed for review.'

Do not guess the cause of an incident. If a participant or witness gives a direct statement, record it clearly and attribute it to that person. Keep opinion, blame, and unsupported conclusions out of the report.

Templates should support your internal incident management process. They do not decide whether something is reportable, what timeframe applies, or what external notification is required.