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Official update · document review

Second statutory aged care wait-times report published for Q4

The second statutory report covers Q4, 1 April to 30 June 2026. It reports a median 297 days for ongoing Support at Home, 14 days for the End-of-Life Pathway, and 255 days across non-specialist care applications. These figures are retrospective application-to-service-start elapsed times, not current wait-time promises. They cannot be directly compared with My Aged Care approval-to-funding reporting because the measurement start and end points differ.

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Source checked General operational resource only

Document and workflow checks

Turn the official change into reviewable actions

  • Label every quoted figure with Q4 2025-26, the care type, and the report's application-to-service-start definition.
  • Do not turn the historical medians into a current promise, forecast, individual expected date, or service guarantee.
  • Keep this statutory measure separate from approval-to-funding figures and explain that their start and end points differ.
  • Record the report source, checked date, and any later revision or superseding report beside public or internal wording.
  • Use My Aged Care or the relevant assessment and service pathway for an individual's current status rather than estimating it from the report.

Who may need to review this

  • Older people and representatives
  • Support at Home and residential care providers
  • Assessment, intake, and care-management teams
  • Public-information and participant-communication owners

Impact areas

  • Wait-time metric definitions
  • Q4 2025-26 historical reporting
  • Support at Home participant communication
  • Source, revision, and checked-date records
  • Referral and follow-up expectations

Team review question

Ask whether teams need a source-labelled wait-time briefing, participant communication prompt, or follow-up record.

Usage boundary

CaresLink does not predict an individual's wait, promise a service date, determine priority, or provide legal, clinical, financial, assessment, or service-allocation advice. Use current official channels for an individual's status.