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Use public resources or the available AI Portal tasks

CaresLink public Guides, Updates and Resources are available now. The separate AI Portal serves two sign-in tasks. Verified App Store and Google Play installation links have not been published yet.

Access status

Public Web content: availableAI Portal: two sign-in tasks availableNative App: installation unavailable

Continue with canonical public Web pages

These links do not require a CaresLink account and do not create private App or Portal state.

Available now

Resources

Public templates and download pages are available on this website.

Open resources

Updates

Public aged care updates link to their official sources and checked dates.

Open updates

Guides

Public Guides open at their canonical CaresLink Web addresses.

Open guides

AI Portal

Two tasks available

The public website does not create a session or account. In the separate AI Portal, you can sign in to draft a de-identified Communication Note or check one of six supported English DOCX templates. Other role-based Portal workspaces are not published here.

Explore CaresLink AI tasks

iPhone and iPad

Installation unavailable

CaresLink has not published a verified Apple App Store listing on this website. No installation link is currently available.

App Store link unavailable

Android

Installation unavailable

CaresLink has not published a verified Google Play listing on this website. No installation link is currently available.

Google Play link unavailable

Account and product boundaries

The public website is not the account system

The AI Portal currently offers a free plan with Points for AI requests. Sign in there to see your balance and the current rules. Paid plans and top-up purchases are not available yet. Read the current AI Portal terms.

Role-based Portal entry also remains unavailable until the Portal publishes its approved role taxonomy, authorisation and destination routes. Public task links on this website are not role workspaces.

Account deletion: current status

The public website cannot inspect or delete an account. Account closure and account-data deletion requests currently go to CaresLink support for manual review.

Request account closure or data deletion

Email CaresLink support with your account email and the type of request. We may need to verify your identity and will explain the outcome or any further information needed.

This is a manual request. Opening an email link does not send a request or delete an account. Do not send passwords, health information or identifiable care records.

Necessary Points transactions and security records may be retained. Deletion does not instantly remove backups, service-provider logs or copies already downloaded. Read the AI Portal privacy notice for the current handling and retention details.

申请关闭账户或删除账户资料

请发邮件给 CaresLink 支持团队,说明账户邮箱和请求类型。我们可能需要核实你的身份,并会说明处理结果或所需的进一步信息。

这是人工请求流程。打开邮件链接不会发送请求,也不会删除账户。请勿发送密码、健康信息或可识别个人的照护记录。

必要的 Points 交易和安全记录可能会保留。删除不会立即清除备份、服务商日志或已经下载的副本。现行处理与保留详情请查阅 AI Portal 隐私说明。

申請關閉帳戶或刪除帳戶資料

請發電郵給 CaresLink 支援團隊,說明帳戶電郵和請求類型。我們可能需要核實你的身份,並會說明處理結果或所需的進一步資訊。

這是人工請求流程。開啟電郵連結不會傳送請求,也不會刪除帳戶。請勿傳送密碼、健康資訊或可識別個人的照護記錄。

必要的 Points 交易和安全記錄可能會保留。刪除不會立即清除備份、服務商日誌或已下載的副本。現行處理與保留詳情請查閱 AI Portal 私隱說明。

中文状态说明

目前请继续使用 CaresLink 公共网站

AI Portal 的两项任务已开放登录;其他角色工作区尚未在此发布。App Store 与 Google Play 安装链接目前不可用。 当前提供使用 Points 的免费计划;付费计划和充值购买尚未开放。

AI Portal 的兩項任務已開放登入;其他角色工作區尚未在此發佈。App Store 與 Google Play 安裝連結目前不可用。 目前提供使用 Points 的免費計劃;付費計劃和充值購買尚未開放。